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Social Selling: The New Cold Call

This blog is part of the How to Monitor Social Media in 10 Minutes a Day eBook download. 

Don’t Leave Social Media Customers On Hold

You’ve been in this situation before: you have a problem that needs to be resolved and you make a phone call to customer service. You wait patiently, in the beginning, while the soothing music plays and the recording interrupts periodically to tell you that they’re experiencing heavy call volume.